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Question: 1 / 400

What type of response should a security guard use in a non-threatening situation?

Immediate intervention and confrontation

Observational and reporting actions

In a non-threatening situation, the most appropriate type of response a security guard should employ is observational and reporting actions. This approach allows the guard to assess the scene and gather information without escalating the situation unnecessarily.

By observing, the security guard can identify potential issues or concerns without making the situation more tense. Reporting any relevant details to the appropriate authorities is essential to ensuring that if a problem arises later, there is documentation and awareness of the prior situation. This method emphasizes the importance of vigilance and maintains a safe environment while minimizing confrontation, which is typically unnecessary in a non-threatening context.

Utilizing observational skills also enables guards to be proactive in their duties, ensuring that they are prepared to handle situations if they develop further.

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Formal verbal warnings

Silent observation only

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